ParkDNA SMS Terms & Privacy Policy
Last Updated: February 24, 2026
SMS Program Description
ParkDNA offers SMS communications related to customer inquiries and support requests. These messages may include responses to submitted tickets, follow-ups, clarification requests, or service-related updates.
By providing your mobile number and opting in, you consent to receive SMS messages from ParkDNA related to your inquiry or support request.
Consent to receive SMS messages is not a condition of purchase.
Message frequency varies depending on your interaction with our support team.
Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages. Please contact your wireless provider for details.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP.
After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.
If you need assistance, reply HELP or contact us at support@parkdna.com.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
Delivery of SMS messages is subject to effective transmission by your mobile carrier and is not guaranteed by ParkDNA.
SMS Privacy Policy
This section explains how we handle information related specifically to SMS communications.
Information We Collect
When you opt in to receive SMS messages, we may collect:
- Your mobile phone number
- Consent records (including date, time, and method of opt-in)
- Message interaction data such as delivery confirmation and opt-out status
How We Use SMS Information
We use SMS-related information solely to:
- Respond to your inquiry or support request
- Provide service-related updates
- Communicate regarding your submitted ticket
We do not send marketing or promotional text messages.
No Sharing of SMS Consent Data
ParkDNA does not sell, rent, share, or transfer SMS opt-in data or consent information to any third parties for promotional or marketing purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Third-Party Service Providers
We may use trusted third-party service providers to facilitate SMS delivery. These providers are contractually obligated to protect your information and may only use it to deliver messages on our behalf.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect SMS-related information from unauthorized access, disclosure, or misuse.
Updates
We may update this SMS Terms & Privacy Policy from time to time. Updates will be posted on this page with an updated “Last Updated” date.
