FAQ
Rules & Guidelines
Scan the posted QR code to begin your session and keep it active for the entire time you are parked.
Provide your correct license plate number and a mobile phone number. The plate must match the vehicle parked.
One vehicle per stall. Stay within the lines. Do not block drive aisles, fire lanes, loading zones, sidewalks, grass, or reserved areas.
Obey directional and instructional signage. Yield to pedestrians and follow any instructions from parking staff.
Any validation must be added to an active parking session before you leave the lot. Validations cannot be applied after departure. Only authorized tenants may issue validations.
Failure to comply may result in a Parking Notice, immobilization, or towing at the vehicle owner’s expense. Current rates and terms are posted on-site.
Questions or support: LWParking@refinedparking.com
Parking Rates
0 - 2 Hours
FREE
2 - 5 Hours
$5
All Day & Overnight
$10
Frequently Asked Questions
All details for the appeals process are listed on issued notices.
With customers having a closer, more accessible parking option, foot traffic should increase to all Lee + White businesses.
All ADA parking spaces will remain accessible and at no cost to individuals with a valid permit for the first 2-hours of parking with system engagement. After this these parkers will be subject to the standard rates at the property.
Employees can pay the parking rates to be parked in the customer designated zones all day or park for free in one of the two employee designated zones on each end of the property.
Clear signage will be placed in all parking areas, supported by social media campaigns and
community outreach. Businesses will also receive materials to inform their patrons.
Yes, customers can extend their parking time through the payment platform without returning to their vehicles.
Non-payment and Non-engagement will result in enforcement actions, such as notices, issued by ParkDNA.
Signage includes simple instructions, and the system is mobile-friendly with multiple payment
options. Support is available via phone or online.
No, the system is entirely digital to ensure efficiency and ease of enforcement.
Unfortunately, parking sessions are non-refundable to ensure operational simplicity.
Customers should reach out to support@parkdna.com for any questions or assistance.
